Ivy Xu
Admin and Front Desk
Ivy Xu is a dedicated and detail-oriented Dental Office Administrator and Receptionist at Dentistry at Sullivan. With a strong background in healthcare administration, customer service, and communications, Ivy ensures every patient is warmly welcomed and that the front office runs smoothly and efficiently.
She has extensive experience in managing appointment scheduling, handling insurance claims, processing payments, and supporting day-to-day operations with professionalism and care. Her previous roles in public relations and event coordination have strengthened her ability to communicate clearly and effectively with both patients and team members.
Ivy is fluent in Mandarin and Cantonese, allowing her to comfortably assist a diverse range of patients and ensure clear communication throughout their visit.
Known for her friendly demeanor, reliability, and commitment to excellent service, Ivy plays a key role in delivering a positive and seamless experience for every patient who visits Dentistry at Sullivan.