Ivy Xu
Admin and Front Desk
Ivy Xu is part of the Admin and Front Desk team at Dentistry at Sullivan in Scarborough, Ontario. She supports the practice with patient appointments, insurance claims, payments, and other front-office needs.
With a background in healthcare administration, public relations, communications, and event coordination, Ivy brings strong organizational and people skills to her role. She is also fluent in Mandarin and Cantonese.
Her Background
Ivy's professional background includes healthcare administration, public relations, communications, event coordination, and customer service. These roles have given her experience in both office administration and working directly with people.
Her experience in healthcare administration is especially relevant to the day-to-day needs of a dental practice, where clear communication and careful organization are part of the patient experience.
Her Approach
Ivy aims to make the administrative side of a dental visit easy for patients to navigate. She takes a clear and helpful approach when assisting with appointments, paperwork, payments, and other front-office matters.
Her communication background also helps her work with people from different backgrounds and explain administrative information in a straightforward way.
Professional Details
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Current Role: Admin and Front Desk at Dentistry at Sullivan
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Languages: Mandarin and Cantonese
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Areas of Experience: Healthcare administration, public relations, communications, event coordination, and customer service